# Questions? We have answers.

## Summary

MindBridge _App Admins_ and _User Admins_ can invite team members to any MindBridge tenant (i.e., the private space that houses a firm's organizations, engagements, and analyses) that they are responsible for.

The first time you receive an invitation to join a team in MindBridge, you must activate your account, create a strong password, then sign in.

Learn more about this process below.

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## New MindBridge users: Activate and create your account

You will receive an email invitation to join your team in MindBridge.

**Note:** The activation link provided in the invitation email will **expire after 7 days**. After this time, _Admin_ must issue a new invitation. If you do not receive your invitation email, an _Admin_ must issue a new invitation. If the invitation still does not reach you, please contact the _Customer Support Team_.

1. Open the email and select **Activate account**.

**Note:** If you cannot select "Activate account", copy the URL provided in the email and paste it directly into your browser's url bar.

You will go to a page outlining MindBridge's [Privacy Policy](/content/privacy-policy/index.html).
2. Select **Confirm** to agree to MindBridge's [Terms of Use](/content/terms-of-use/index.html).
3. Provide your personal information, which will be associated with your MindBridge account.
4. Enter a strong password* that contains at least...
   - 8 characters
   - 1 uppercase letter
   - 1 lowercase letter
   - 1 number
   - 1 special character
5. When you are satisfied, select **Set my password.**

* **Note:** MindBridge will reject passwords that contain repeating sequences (for example, 1111 or aaa), as well as passwords that cybersecurity experts have been identified as commonly used.

### Sign in to MindBridge

Once your password has been accepted, select **Sign in with new password** to sign in to MindBridge for the first time. You will go to the _Organizations_ page, which lists all of the organizations you can access within the tenant.

You will also receive an email informing you that your account has been successfully created.

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